Suggestions and complaints


Do you have any suggestions about how we can serve you better? Please let us know, preferably send us an emailt at

We are continually trying to improve our services and would therefore be grateful for your input.


If you are not satisfied with the response from our Customer Service, you can send a complaint to the Customer Service Manager. Complaints may only be made in writing to:

  • MediShopXL
  • Complaints Department
  • Atoomweg 63
  • 3523EP Utrecht, The Netherlands